The ideal communications system for a small business combining Voice over IP, Email and more. If you want the power of a configurable phone system, a flexible email system and a management system that lets you track communications made with these, look no further
Phone
- Based on the popular Open Source Asterisk software
- As many phone extensions as you like, with either hard or soft phones
- All the features you'd expect including hold, answerphones, and call redirect
- Huge cost reductions possible, compared to traditional platforms
Email
- Spam filtering (Greylisting, DNS based checks, SpamAssassin) - blocks 99% of spam.
- Virus checking (either ClamAV or a commerical product)
- Vacation (out of office) support
- Any combination of IMAP, POP3, IMAPS, POP3s for client connections
- Webmail and/or traditional client (e.g. Squirrelmail, Roundcube, Outlook, Thunderbird, Outlook Express etc)
- Web based account creation and management interface
- Catch-all, per user forwarding and multiple aliasing
Communications Management Software
- Record information for customers, suppliers and other contacts
- View all email messages and phone logs for known contacts
- Annotate emails and phone logs for an accurate communication history
- Log manual communications (e.g. letters)
- Create and track quotes or sales calls to customers and prospects - and link specific communications to those quotes to see a full history
- Set up reminders for tasks so you know when to chase up a sale or contact a customer. Reminders are sent as emails
